We are excited to announce, that as a direct result from your survey responses, CAF has made changes to our phone menu! We believe the new menu will help you get to where you want to go with less wait time. Starting today here are your menu options.
- Press 1 for Medical Records regarding requests, questions, or forms completion
- Press 2 for the Scheduling Department
- Press 3 to speak to a Nurse regarding medical questions, problems or requests
- Press 4 for the Billing Department
- Press 5 for all other callers
- Press 9 to repeat this menu
For those of you who have participated in our surveys we thank you for your feedback. If you have been sent a survey and haven’t responded we encourage you to do so – your feedback is important to us.